Group Productivity Essay Example | Topics and Well Written Essays - 250 words

Group Productivity - Essay Example It links the management’s philosophy to the employees. Prominence is accorded to the customer service aspect and the organizational values are emphasized by this document. Thus, it conveys the vision of J&J to all its employees and the groups and provides direction to their efforts. Clear objectives wards off the ambiguity on their expectations and improve their performance (Griffin & Moorehead, 2008). The training given to the employees on Diversity and Inclusion (Johnson & Johnson, 2012), helps the members from different backgrounds to appreciate the significance of heterogeneity and respect the various cultures. Such an accommodative behavior breeds trust within the group, refines the communication channels and builds a healthy relationship among the members. This factor, along with the other features such as ‘Common Ground’ program for conflict resolution and ‘Employee Resource Groups’ that take advantage of the interests of employees, promote productivity (Johnson & Johnson, 2012). J&J is a workplace that relies heavily on research and development, especially the pharmaceutical division (Johnson & Johnson, 2012). The work culture that fosters innovation also promotes competition, not only between different groups, but also within the group. The employees in some cases need to fight with their own group mates for resource allocation and sharing. Further, the achievements of the groups are highlighted rather than individuals and thus, there is a scope that discrepancies arise among the high and low performers within a group. These aspects lead to a climate of anti-trust and differences ultimately disturbs the group